Art Kleiner

It’s clear that artificial intelligence (AI) systems are having deep impacts on business, government and society. They’ll only become more ingrained in every aspect of our lives from here. According to Art Kleiner, principal and editor-in-chief of Kleiner Powell International, it’s vital for leaders to understand both the potential benefits and pitfalls of AI technology. In this engaging presentation, he draws from his essential guidebook, “The AI Dilemma: 7 Principles for Responsible Technology,” to integrate the perspectives of engineering, business, government and social justice to help make sense of programmed intelligent systems. By sharing a practical seven-point outline for responsible deployment of AI, Kleiner provides audiences with an accessible framework that can be implemented immediately.

With the unprecedented pace of technology development, uncertain economic upheaval and supply chain disruptions today, effective, strategic leaders must be prepared for many different future scenarios. In this eye-opening presentation, Art Kleiner, principal and editor-in-chief of Kleiner Powell International and author of “The Age of Heretics: A History of the Radical Thinkers Who Reinvented Corporate Management,” explains how the current and future impacts of technologies like AI encompass everything from how businesses and governments operate to the future of work. Audiences will gain expert guidance from one of the most sought-after management thinkers and scenario planning advisors in the world as Kleiner illustrates how organizations across all sectors can prepare for a number of potential possibilities as well as the surprises that can come along with them.

As the use of automated systems continues to spread, many fall into “automation complacency.” In this revealing presentation, Art Kleiner, principal and editor-in-chief of Kleiner Powell International and former strategy+business editor-in-chief, explains how automation complacency leads to consumers having an illusion of control over automated systems that doesn’t in fact exist. When an automated system doesn’t do what a user expects, trust is damaged. Drawing from his co-authored book, “The AI Dilemma: 7 Principles for Responsible Technology,” Kleiner outlines the steps organizations should take now to build trust rather than erode it. Audiences will gain a new understanding of the importance of trust as well as practical steps to take to shore up trust both inside and outside of an organization.