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About Marshall Van Alstyne
Platform-enabled firms such as Amazon, Apple, Meta and Alibaba dominate the digital economy because they operate as ecosystems that create value through network effects and third-party users. Organizations not built to do the same are missing huge opportunities, says Marshall Van Alstyne. He won the 2022 Herbert Simon Award and, with co-author Geoff Parker, the 2019 Digital Thinking Award.
"In creating strategies for platform markets, many leaders make the mistake of relying on assumptions and paradigms that apply to businesses without network effects," he explains. "As a result, they make decisions around pricing, supply chains, product design, and strategy that are not appropriate for the economics of their changing industries. Part of my work involves teaching them how to avoid those costly mistakes."
Marshall's Keynote Topics
How do businesses estimate customer lifetime value in the digital economy? What is a customer or merchant worth when the product is free? “Many of these decisions are made in the dark,” says renowned digital economist Marshall Van Alstyne, Ph.D., professor of information economics at Boston University’s Questrom School of Business, digital fellow at the MIT Initiative on the Digital Economy, and co-author of the international bestseller “Platform Revolution.” In this presentation, Van Alstyne gives participants a preview of his yet-to-be-released research that offers decision makers in every sector a model for estimating customer lifetime value in network marketplaces – a technique that, to the best of his knowledge, may well be the first of its kind. For leaders investing in marketing, social networks, or new technologies, Van Alstyne’s framework helps guide decision making so they can focus on the right audience and optimize spending.
Platform businesses have existed for years. Malls link consumers and merchants. Newspapers connect subscribers and advertisers. What’s changed today is that information technology (IT) has profoundly reduced the need to own physical infrastructure and assets, making building and scaling platforms vastly simpler and cheaper. The digital platform model is the future of business, and those that fail to learn the new rules will struggle to compete, says Marshall Van Alstyne, Ph.D. Based on his internationally bestselling book “Platform Revolution,” he offers leaders a roadmap for how to run a successful platform business today. In this presentation, he reveals strategies behind some of the most successful platform-based companies — including up-and-coming digital companies like Tinder and SkillShare and traditional companies like Nike and McCormick Spice — who have built platforms in non-technology markets. He also shows how platform strategies drive growth at large industrial and B2B firms such as Siemens, Mahindra and John Deere. Through a wider lens, he then offers participants a window into which markets are ripe for a platform revolution, including health care, finance, construction, education and energy, and explains how to navigate in and adapt to the changing marketplace. Van Alstyne also shows why platforms almost always beat products.
Many firms make decisions around investing or divesting without fully realizing the true value of what they are buying, or worse, what they are selling off. In the digital economy, traditional thinking around mergers and acquisitions doesn’t work, says renowned digital economist Marshall Van Alstyne, Ph.D., professor of information economics at Boston University’s Questrom School of Business, digital fellow at the MIT Initiative on the Digital Economy, and co-author of the international bestseller “Platform Revolution.” An investment that may appear low margin, he explains, may actually offer a tremendous opportunity for engagement. “When Johnson & Johnson sold off their diabetes division, they lost a huge community that could have generated significant value at a relatively low margin of cost.” In this talk, Van Alstyne explains how value is a created in a platform-driven economy where firms leverage third-party users through network effects. Based on his extensive research, he offers participants a new way of looking at how and when to acquire, who to partner with, and where the true value of an organization lies. “It is no longer about your own assets but the assets of the community or partner you are acquiring.”
If your firm is not taking full advantage of Application Programming Interfaces (APIs), you may want to re-think your strategy, says renowned digital economist Marshall Van Alstyne, Ph.D., professor of information economics at Boston University’s Questrom School of Business, digital fellow at the MIT Initiative on the Digital Economy, and co-author of the international bestseller “Platform Revolution.” APIs allow valuable software and data in one system to talk to valuable software and data in another system, repeatedly and at scale. This makes them key mechanisms in how value gets exchanged in digital economies, with developers assembling APIs to create modern apps, letting those apps communicate, and combining them with cloud services. In 2010, Alstyne was the first to conduct research into the true value of APIs, a study he recently updated. In this talk, he shares his findings which showed that, over a 16-year period, firms that adopted APIs saw a whopping 38% more growth than those who didn’t. He then explains how your firm can strategically integrate them.
The rise of digital firms in the internet era – gigantic monopolies such as Meta, Amazon and Alibaba – is analogous to the rise of firms in the industrial era, but for completely opposite reasons, says renowned digital economist Marshall Van Alstyne, Ph.D., professor of information economics at Boston University’s Questrom School of Business, digital fellow at the MIT Initiative on the Digital Economy, and co-author of the international bestseller “Platform Revolution.” A century ago, businesses operated in a product-focused supply side economy. Today, the success of platform-based digital giants is driven by network effects that leverage third party users in a demand-side economy – a business model Van Alstyne refers to as an “inverted firm”. In this talk, he explains how the inverted firm model shifts value creation from inside to outside the organization, from employees to ecosystem partners, and from products to platforms. He then discusses the importance of adopting the model to better compete in today’s economy and what it takes to make the transition.
Books by Marshall Van Alstyne
Articles by Marshall Van Alstyne
What the FTC v Meta Case Teaches About Big Tech Harms
June 2025SSRNPlatform Competition and Information Sharing
2023SSRNIs It Time for a Platform Magna Carta?
2022SSRNFree Speech, Platforms & The Fake News Problem
2021Industrial and Corporate ChangePlatform Mergers and Antitrust
2021Publications Office of the European UnionThe EU Digital Markets Act: A Report From a Panel of Economic Experts
2021BruegelTowards Efficient Information Sharing in Network Markets
2021Oxford Handbook of Transnational Economic GovernanceDigital Platforms and Antitrust
2020Stanford Digital Economy LabHow Users Drive Value in Two-sided Markets: Platform Designs that Matter
2020Dartmouth Engineering (Thayer School)The Four Biggest Challenges Digital Platforms Need to Address
July 2019Information Systems eJournalHow APIs Create Growth by Inverting the Firm
2019World Economic ForumPlatforms and Ecosystems: Enabling the Digital Economy
2019Marshall in the Media
BU Professor Named Thinkers50 Honoree for Research Behind How Google and TikTok Make Money

AI Agents, Tech Circularity: What’s Ahead for Platforms in 2026

Are You Missing Growth Opportunities for Your Platform?

Is AI the Right Tool to Solve That Problem?
Free Speech vs. Free Ride: Navigating the Supreme Court’s Social Media Paradox

Section 230 and Online Content Moderation

Why Customers Leave Platforms — and How to Retain Them

Research Shows Managed APIs Fuel Growth: Here’s Why

7 With Ties to MIT Sloan Honored at Thinkers50 Awards
Regulators Need to Rethink Big Tech Regulation, Expert Says

Why Platform Companies (Facebook, Amazon, Airbnb and Uber) Are the Opposite of Traditional Companies, Why They Become So Enormous, and How They Can Be Regulated

Put Friction on Liars Not Just Their Lies
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