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Karthik Ramanna

Professor of Business and Public Policy, University of Oxford · Author, The Age of Outrage and Political Standards · Winner, Harvard Business Review McKinsey Award

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Karthik Ramanna speaking on stage
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How do you lead when any decision can trigger outrage? Karthik Ramanna gives leaders a tested framework for turning down the temperature, rebuilding trust and governing through polarization.
Oxford, United Kingdom
Videos

Watch Karthik in Action

Robert Kaplan & Karthik Ramanna

January 2023

Bio

About Karthik Ramanna

Karthik Ramanna is a top authority on corporate financial accounting and auditing. His research and advisory work address two questions on most board agendas: how to lead an organization through deep societal polarization, and how to measure decarbonization with the rigor of financial accounting. "One of the essential elements to any civilization is its capacity to sustain trust," he says. "If we are to find our way out of this deeply polarized time, our leaders must invest anew in the art and science of growing trust."

His book The Age of Outrage expands on his Oxford course "Managing in the Age of Outrage," which more than 1,000 leadership scholars from over 120 countries have taken. Drawing on field studies of organizations as varied as IKEA, Nestle, the U.S. Justice Department and the Vatican Bank, Ramanna offers a practical five-stage framework for making sense of the animosity around them and emerging stronger. "Managing in the age of outrage is different from managing outrage. The latter is simply crisis management," he explains. "The former requires a new way of thinking, because we have to go beyond the proverbial 'fire-fighting' to fire-prevention."

Topics

Karthik's Keynote Topics

How can organizations and individuals navigate and thrive in a world that’s becoming progressively more polarized? According to Karthik Ramanna, Ph.D., with mistrust becoming more of the norm than the exception, it is vital for leaders to build a new functional capability for managing in the age of outrage. Offering solutions over diagnosis in this engaging presentation, he draws from his new book, “The Age of Outrage: How to Lead in a Polarized World,” to provide a practical 5-stage framework for how leaders can help address this critical business and societal challenge. Audiences will walk away with accessible strategies for turning down the temperature, creating active-listening communities, allowing sensible solutions to emerge from shared beliefs, and building a resilient managerial system in today’s increasingly divided society.

As more equity capital has become passive, boards and audit committees may find fewer market signals of emerging risks to their organizations than they did before. This means that when the risks do become apparent, much damage has already been done and non-executive board members find themselves facing serious repercussions. An important way to avoid this outcome is for boards and audit committees to be more attuned to nascent risks often lurking in their organizations’ financial statements, internal controls, and sustainability reports. In this talk, Karthik Ramanna, Ph.D. draws from his years of scholarship on accounting and auditing processes to offer a crash course on enhancing risk awareness, leaving audiences with a practical checklist for being better stewards of investor and societal interests.

As we enter an age of low trust in leaders in business and government, more is expected of them than ever before. How can leaders earn the trust of skeptics both inside and outside their organizations in order to make long-term decisions that require near-term sacrifices from stakeholders? Drawing on lessons from a wide range of field studies – including entities as diverse as IKEA, Nestle, the U.S. Justice Department and the Vatican Bank, and in places as varied as China, India and Saudi Arabia – Karthik Ramanna, Ph.D., has identified actions leaders take – and the mistakes they sometimes make – as they navigate the trust divide. He guides organizations through such measures as:

  • Building a mandate for organizational reform when external stakeholders demand radical change, but internal powerbrokers are tradition-bound.
  • Navigating conflicting expectations of global firms in different jurisdictions – for instance, the empowerment of LGBTQ+ employees in countries where this goes against local customs and laws.
  • Deciding when and if multinational corporations should legitimately engage in policymaking outside their home jurisdiction.

In this presentation, audiences will learn powerful analytical tools such as bridging capability asymmetries, managing perception gaps, and setting and delivering on legitimate expectations.

Global decarbonization is more urgent than ever, but corporate efforts in this space are muddied by poor performance metrics that allow companies to claim competitors’ and even regional-average results on emissions reduction as their own. According to co-founder of the non-profit E-ledgers Institute, Karthik Ramanna, Ph.D., we need robust carbon-accounting metrics that hold companies responsible for the decarbonization decisions under their control and allow them to demonstrate and be rewarded for excellence in this regard. “To accelerate solutions to climate change,” Ramanna notes, “we need to align our greatest known problem-solving system – the competitive spirit in capitalism – with the goal of global decarbonization. This is what the E-ledgers accounting solution does.” In this talk, Ramanna will outline the E-liability method, sharing case studies of companies in many sectors and geographies that have deployed the approach to gain competitive insights and create win-wins on climate change action.

Testimonials

The response has been very positive. Partners rated the seminar a 6.8/7 for being thought-provoking, 6.8/7 for being highly-engaging, and 100% plan to discuss the concepts with colleagues or clients. Quite an all-around success!

McKinsey’s Partner University
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